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- 9600 White Paper
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- THE MIGRATION TO 9600 BPS COMMUNICATIONS
- FOR PERSONAL COMPUTERS
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- Hayes Microcomputer Products, Inc.
- 705 Westech Drive
- Norcross, Georgia 30092
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- INTRODUCTION
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-
- Whether you look at man's transportation of himself or the
- "transportation" of his information, the trend has always been toward
- a faster and more efficient means.
-
- Our trend in communications has enabled us to evolve from
- carrier pigeons and the Pony Express to the telegraph and telephone
- and into microwave and fiber optic data transmission.
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- Our quest for faster communications continues.
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- MODEMS AND THE MIGRATION TOWARD INCREASED SPEED AND FUNCTIONALITY
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- Early modems were not intelligent devices, but simply
- translators which had to be opened prior to each hookup in order to
- rather laboriously set a series of switches that controlled the
- options that configured the modems' operation for the particular
- system they were connected to.
-
- Acoustic couplers, suction cup-like receptacles used with
- telephone handsets, while not as difficult to set up, were prone to
- error because of external noise or vibration. They also involved
- manual operation of dialing the phone, listening for a special tone
- from the receiving modem, and placing the headset in the coupler.
- This hands-on requirement, of course, eliminated the possibility of
- automated operation and bogged down the communications process.
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- This unsophisticated environment of the late 1970s was ripe
- for an automated product that could streamline establishing and
- conducting data transmission activities in the Public Switched
- Telephone Network (PSTN).
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- HAYES MODEMS AND THE HAYES STANDARD AT COMMAND SET
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- Hayes Microcomputer Products, Inc. introduced its innovative
- modem series to fill this void that existed in the communications
- environment. By providing modems that were both easy to use and
- simple to connect directly to the PSTN, the problems the error-prone
- acoustic connection had been solved.
-
- Using these new modems meant the terminal or personal
- computer operator could control modem functions (such as dialing
- numbers or switching from command to on-line modes) from a keyboard
- or through communications software. This meant that communications
- had taken a great step forward since operation was now automated and
- repetitive activities (calling an on-line service and automatically
- logging on) could be stored and repeated quickly and more
- efficiently.
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- What made the automation possible?
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- By this time, microprocessors had progressed to a significant
- functional level and could provide a means for the modem to execute
- instructions coming from the terminal or personal computer. Since
- the modem now had the ability to interpret character strings sent to
- it and could respond with result codes, it was easier to control.
- The microprocessor enabled the modem to become a system element that
- was easier to integrate into the computer environment.
-
- The solution to modem control was the Hayes Standard AT
- Command Set. By taking all of the available standards for the data
- and physical aspects of communications (Bell 103C modulation, RS-232C
- physical interface, ASCII data format, and RJ-11 phone connector) and
- innovating on top of them, Hayes developed a new industry standard.
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- The results were the first intelligent modem products to
- enjoy widespread distribution and use.
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- INCREASED TECHNOLOGICAL ADVANCES
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- Introduced in 1981, the Hayes Smartmodem 300 implemented the
- Bell 103 telephone signalling standard which uses Frequency Shift
- Keying (FSK). FSK is limited to lower speeds as a result of band
- width limitations of the voice telephone channel.
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- True to history, personal computer modem users wanted more.
- Specifically, they wanted more speed with high data transfer
- accuracy.
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- Modulation techniques were developed to permit increased data
- rates. Phase Shift Keying (PSK) allowed modems to quadruple their
- speed to 1200 bits per second (bps) communications. This method of
- transmission is considerably more complex than and increased the
- modulation/demodulation capabilities required of the modem.
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- Both the Hayes Smartmodem 1200, introduced in 1982, and the
- Smartmodem 1200B, introduced in 1983, adhere to the PSK standard
- known as Bell 212A and can communicate with other modems which also
- use this signalling standard.
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- Users once again demanded more speed and functionality, and
- 2400 bps communication implementing Quadrature Amplitude Modulation
- (QAM) was developed. Higher speeds meant the modems needed more
- sophisticated signal processing circuitry to enable reliable higher
- speed data transfer over the PSTN.
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- In addition to 2400 bps communication speed, both the Hayes
- Smartmodem 2400, introduced in 1984, and Smartmodem 2400B, introduced
- in 1985, included call progress monitoring, adaptive equalization,
- self testing, and the ability to communicate both asynchronously and
- synchronously.
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- EMPHASIS ON INTERNATIONAL STANDARDS
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- Our evolution into a more global society presents new
- challenges and opportunities for personal computer communications.
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- The rise in importance of standards setting bodies such as
- the International Telegraph and Telephone Consultative Committee
- (CCITT) is a reflection of the need for the establishment of global
- standards for interconnection of communications equipment.
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- The work of the CCITT has resulted in the establishment of
- the V.22 and V.22bis recommendations for 1200 bps and 2400 bps
- communications. Users can confidently purchase modems adhering to
- these standards and be assured that communications with other modems
- (even in foreign countries) applying these standards will be
- compatible.
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- All Hayes 1200 bps and 2400 bps modems are CCITT V.22 and
- V.22bis compatible and country-specific models have been
- approved for distribution in North America, Europe, Central
- America, the Middle-East, and the Pacific Basin.
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- 9600 BPS COMMUNICATION
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- When data transmission speed for personal computer modems
- accelerated from 300 bps to 1200 bps, the technological hurdles were
- rather lofty. By comparison, the migration from 1200 bps and 2400
- bps to 9600 bps for dial-up modems was far more complex than the
- earlier advances.
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- The CCITT V.29 recommendation originally addressed 9600 bps
- communications over four wire leased lines. At the time of the
- recommendation's drafting, the opinion was that dial-up lines would
- not support 9600 bps communications.
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- As the quality of transmission lines on the PSTN improved,
- manufacturers began to re-orient the CCITT standard by introducing
- dial-up 9600 bps half-duplex V.29 modems using QAM techniques for
- transmitting data. This approach for modulation is similar to the
- method used for handling 2400 bps transmission.
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- Communications equipment manufacturers perceived the need for
- full-duplex 9600 bps dial-up modems and the CCITT responded with its
- V.32 recommendation.
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- V.32 modems are very expensive due to the echo cancellation
- technology the modems require. Echo cancellation allows the modem to
- ignore its own transmission and "focus" itself on the incoming data
- signal from the remote modem during full-duplex transmission. This
- increases the complexity of the modem and the technology to
- accomplish it is costly.
-
- Additionally, a characteristic associated with personal
- computer data communications applications is one-way communication.
- For example, in downloading a large data file from a mainframe to a
- personal computer, the data flow is essentially in direction. So,
- V.32 full-duplex capability is not only expensive, but for most
- personal computer data communications applications it is also
- unnecessary.
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- What, then, are the options for affordable 9600 V.32
- communications?
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- HAYES V-SERIES 9600 BPS MODEMS
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- Hayes has developed the V-series Smartmodem 9600 and the
- V-series Smartmodem 9600B, 9600 bps half-duplex, fast-turnaround
- modems providing simulated full-duplex V.32 dial-up communications at
- a considerably lower price compared to V.32 modems.
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- Both modems implement Hayes-exclusive fast turn-around
- technology. By providing such rapid turn-around of the
- communications link, users receive the benefit of fast data transfer
- through simulated full-duplex at a reasonable cost. This fast
- turn-around allows data alternately to flow at 9600 bps in either
- direction.
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- When high capacity is needed in one direction, that direction
- gets use of the channel for longer periods. These periods, however,
- are always short enough that reverse data is not delayed appreciably.
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- TRELLIS CODE MODULATION
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- Both Hayes 9600 bps modems implement the Trellis Code
- Modulation (TCM) scheme as described in the CCITT V.32 specification
- to add forward error correction to the basic signal.
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- TCM is especially important as the telephone companies
- continue to implement Adaptive Differential Pulse Code Modulation
- (ADPCM). ADPCM is a voice signal encoding scheme that allows the
- phone companies to double the channel capacity of digital trunk
- lines. Unfortunately, V.29 and V.32 modems that use Quadrature
- Amplitude Modulation (QAM) without Trellis Coding will not be able to
- communicate successfully at 9600 bps when an ADPCM link is
- encountered. Modems without TCM will have their speed limited to
- only 4800 bps on ADPCM lines. The Hayes 9600 bps modems' TCM feature
- makes them more readily adaptable to the present and future demands
- and constraints of the PSTN.
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- TCM can provide up to a four decibel improvement of
- signal-to-noise ratio when compared to a non-TCM scheme such as V.29.
- That improvement may appear small, but it provides huge dividends.
- Improving the signal to noise ratio allows a TCM modem to provide
- high quality, reliable communications over dial-up lines that can
- eliminate the need for using costly, conditioned, leased lines for
- 9600 bps communications. This enables the Hayes 9600 bps modems to
- achieve dial-up line performance with that of the Smartmodem 2400 or
- other V.22bis modems.
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- ERROR-CONTROL
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- Both Hayes 9600 bps modems implement the LAPB link level
- portion of the X.25 protocol for error-control at 2400 bps and 1200
- bps. CCITT X.25 is a versatile and widely used synchronous protocol
- standard that enjoys popularity as a worldwide standard. At 4800 bps
- and 9600 bps both modems implement an error-control ping pong
- protocol which is an extension of LAPB. Use of this protocol paves
- the way for future Hayes products to continue the migration toward
- the standardized, synchronous communications environment that lies in
- the future.
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- ADAPTIVE COMPRESSION
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- Adaptive Data Compression in Hayes 9600 bps modems typically
- increases the data throughput to speeds of 19,200 bps. Using a
- Hayes-developed algorithm, data is compressed in real time,
- dynamically adapting to changes in the data being transmitted.
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- This operation is transparent to the user and the amount of
- compression that occurs within the modem depends upon the type of
- data being transferred. Spreadsheet, data, and text files will
- typically flow in and out of the modem at 19,200 bps using the
- standard asynchronous data port. Other files will also experience
- improved throughput due to data compression between the modems.
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- AUTOMATIC NEGOTIATION
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- Automatic Feature Negotiation capabilities in both the
- V-series Smartmodem 9600 and V-series Smartmodem 9600B provide users
- with automatic setup of the error-control link.
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- During the initial modem "handshake" the local and remote
- modems will connect at the data rate set in the answering modem. If
- the answering modem is set to a lower speed, the originating modem
- can fall back from 9600 bps to 4800 bps, 2400 bps, 1200 bps, or 300
- bps for maximum flexibility in establishing a connection.
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- Once the "handshake" is completed, detection of a
- non-V-series protocol device or synchronous-only device at the remote
- end occurs. Then, the negotiation of link parameters such as
- synchronous or asynchronous transmission, asynchronous transparency
- mode, or link address is conducted. The devices can also coordinate
- the use of X.25 LAPB or Asynchronous Framing Technique (AFT). AFT is
- an asynchronous augmentation for any bit-synchronous protocol such as
- LAPB, LAPD, or SDLC. It the lowest part of the link level of the
- synchronous protocol and brings error-control operation to
- asynchronous transmission links. Again, an existing standard has
- been built upon to continue the evolution of the communications
- environment.
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- PRACTICAL APPLICATIONS FOR 9600 BPS COMMUNICATIONS
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- The requirement for more speed is universal and the
- applications for the V-series Smartmodem 9600 and V-series Smartmodem
- 9600B permeate virtually every area of business. By combining high
- speed and data compression to improve throughput over an
- error-control link, the Hayes 9600 bps V-series system modems
- continue the company's tradition for providing fast, reliable data
- communications equipment.
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- By using high speed communications when connecting personal
- computers to corporate mainframes, users can save both money and
- time. Faster transfer of data means shorter long distance connect
- time and translates quickly into significant dollar amounts.
- Additionally, faster data transfer means better utilization of time
- and shortening the length of time a personal computer is tied to the
- mainframe frees both systems to undertake additional, more useful
- activities. So, whether the data transferred is a quarterly sales
- report, monthly training schedule, or a credit application for
- processing, 9600 bps error-control communications offers significant
- opportunities to improve efficiency.
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- Additionally, terminal to mainframe communications can
- expedite functions essential to maximize customer service and
- maintain a competitive edge. Integrating order entry equipment and
- cash registers into an inventory management system through 9600 bps
- modems can improve an organization's ability to manage inventory and
- ensure proper coordination throughout the distribution channel.
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- THE HAYES COMMITMENT
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- As the leader in communications hardware and software
- products for personal computers, Hayes has developed its products to
- adhere to the established standards of the industry. It is our
- intention to do so in the future and to innovate where no standards
- exist to augment the implementation of high speed, advanced
- technology products. Our commitment to quality, service, and value
- will allow users of Hayes products to benefit from that commitment in
- the future as they have in the past.
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